Privacy Policy

Donah General M. Limited

Effective Date: 1st January 2026

Donah General M. Limited ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

1 Information We Collect

We may collect the following types of information:

a) Personal Information

  • Full name
  • Phone number
  • Email address
  • Location (where applicable)

This information is typically collected when you:

  • Fill out a contact form
  • Submit a request through advertisements (e.g. Facebook or Google Ads)
  • Contact us via phone, email, or WhatsApp

b) Non-Personal Information

  • Browser type
  • Device information
  • IP address
  • Website usage data

This information helps us improve our website and services.

2 How We Use Your Information

We use your information to:

  • Respond to your inquiries and requests
  • Provide quotations and service information
  • Communicate with you regarding our services
  • Improve our website, marketing, and customer experience
  • Run and optimize advertising campaigns (e.g. Google Ads, Facebook Ads)

3 Sharing of Information

We do not sell or rent your personal information.

We may share your information only with:

  • Trusted service providers assisting in marketing and communication
  • Advertising platforms such as Google and Meta (Facebook/Instagram)
  • Legal or regulatory authorities if required by law

4 Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no online transmission is completely secure, and we cannot guarantee absolute security.

5 Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

  • Enhance user experience
  • Analyze website traffic
  • Improve advertising performance

You can choose to disable cookies through your browser settings.

6 Your Rights

You have the right to:

  • Request access to your personal information
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details below.

7 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

8 Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9 Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Donah General M. Limited

0797741683

info@donahgeneral.co.ke

https://www.donahgeneral.co.ke/